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Authors

Kostrov A. V.

Degree
Doctor of Engeneering, Professor, Information Systems and Information Management Department, Vladimir State University n. a. A. Stoletov and N. Stoletov
Location
Vladimir
Articles

Features of information management in the service sector companies

Information management organizing features in service company environment are discussed. In terms of small business information management that can be interpreted both as in a broad and in a narrow sense is an important specificity due to the role and place of the owner in the control system. The features of information management in a small software business are identified.

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Assessing the level of information management development

The features of the Information Management (IM) and a classification of development levels, or IM maturity stages, are considered. The approach to assessing the level of IM is substantiated and proposed. A model and method of estimating the level of IM based on a multiobjective expert evaluation as well as a graphical interpretation of the method are proposed. Some illustrations are given.

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The estimate methodics of business process management system readiness level to information technology introduction

The task of the business process management system readiness level to informatization are proposed. It is proposed the verbal description of stages maturity with the multitude of partial quantitative criteria to reflect for this it propose the multicriterial examination by experts to take. The generalized methodics on base of multicriterial expert estimate are proposed that make possible the business process management system elements readiness level uniform to estimate.
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